A. These terms and conditions (“Terms”) govern the use of services made available on or through https://www.fixify.expert and/or the Fixify mobile app (collectively, the “Platform”, and together with the services made available on or through the Platform, the “Services”). These Terms also include our privacy policy, available at https://www.Fixifym.expert/privacy-policy (“Privacy Policy”), and any guidelines, additional, or supplemental terms, policies, and disclaimers made available or issued by us from time to time (“Supplemental Terms”). The Privacy Policy and the Supplemental Terms form an integral part of these Terms. In the event of a conflict between these Terms and the Supplemental Terms with respect to applicable Services, the Supplemental Terms will prevail.
B. The Terms constitute a binding and enforceable legal contract between Quick View Private Limited (and its affiliates (“Quick View”, “we”, “us”, or “our”), and you, a user of the Services, or any legal entity that books Pro Services (defined below) on behalf of end-users (“you” or “Customer”). By using the Services, you represent and warrant that you have full legal capacity and authority to agree to and bind yourself to these Terms. If you represent any other person, you confirm and represent that you have the necessary power and authority to bind such person to these Terms.
C. By using the Services, you agree that you have read, understood, and are bound by, these Terms, as amended from time to time, and that you will comply with the requirements listed here. These Terms expressly supersede any prior written agreements with you. If you do not agree to these Terms, or comply with the requirements listed here, please do not use the Services.
(a) The Services include the provision of the Platform that enables you to arrange and schedule different home-based services with independent third-party service providers of those services (“Service Professionals”). As a part of the Services, Quick View facilitates the transfer of payments to Service Professionals for the services they render to you and collects payments on behalf of such Service Professionals.
(b) The services rendered by Service Professionals are referred to as “Pro Services”. The term “Services” does not include the Pro Services. Quick View does not provide the Pro Services and is not responsible their provision. Service Professionals are solely liable and responsible for the Pro Services that they offer or otherwise provide through the Platform. Quick View and its affiliates do not employ Service Professionals, nor are Service Professionals agents, contractors, or partners of Quick View or its affiliates. Service Professionals do not have the ability to bind or represent Quick View.
(c) The Platform is for your personal and non-commercial use only, unless otherwise agreed upon in accordance with the terms of a separate agreement. Please note that the Platform is intended for use only within India. You agree that in the event you avail the Services or Pro Services from a legal jurisdiction other than the territory of India, you will be deemed to have accepted the Quick View terms and conditions applicable to that jurisdiction.
(d) The Services are made available under various brands owned by or otherwise licensed to Quick View and its affiliates.
(e) A key part of the Services is Quick View’s ability to send you text messages, electronic mails, or WhatsApp messages, including in connection with your bookings, your utilisation of the Services, or as a part of its promotional and marketing strategies. While you may opt out of receiving these text messages by contacting Quick View at info@fixify.com or through the in-Platform settings, you agree and acknowledge that this may impact Quick View’s ability to provide the Services (or a part of the Services) to you.
(f) In certain instances, you may be required to furnish identification proof to avail the Services or the Pro Services, and hereby agree to do so. A failure to comply with this request may result in your inability to use the Services or Pro Services.
(g) Quick View Credits:
(i) Quick View may, in its sole discretion, offer promotional codes that may be redeemed for credits, other features or benefits related to the Services, and/or Pro Services, subject to any additional terms that may apply on a promotional code (“Quick View Credits”).
(ii) You agree that (i) you shall use Quick View Credits in a lawful manner, and only for the purposes specified by such Quick View Credits, (ii) you shall not duplicate, sell, or transfer the Quick View Credits in any manner (including by posting such codes on a public forum) unless you have Quick View’s express prior consent to do so, (iii) Quick View Credits may be disabled by Quick View at any time for any reason without any liability to you, (iv) Quick View Credits are not valid for cash, and (v) Quick View Credits may expire prior to your use.
(iii) Quick View may, at its sole discretion, provide only certain users with Quick View Credits that may result in different amounts charged for the same or similar services obtained by other users.
(iv) Quick View reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Quick View Credits, by you or any other user, if Quick View reasonably determines or believes that the use or redemption of the Quick View Credits was in error, fraudulent, illegal, or in violation of the applicable Quick View Credit terms or these Terms.